Nine years of
other people's
catalogues.
XpertVA started in 2017 in Englishtown, New Jersey, doing the marketplace work founders could not get to. That is still the job.
-
500+
Brands supported since we opened in 2017
-
100+
Websites and digital products delivered
-
98%
Client satisfaction across active accounts
-
4.9
Average client rating out of five
We are an operations
company, not an agency.
Agencies deliver projects and leave. Marketplace selling is not a project. It is a catalogue that has to be worked every day by somebody who knows where the money leaks.
So we hire operators rather than account managers, keep every discipline in house, and put one named person on each account with a second who knows it well enough to cover.
Leadership
Ali Zaidi
Chief Executive Officer and founder
Ebraheem Azhar
Chief Operating Officer
What you can
hold us to.
Findings before contracts
You get the account audit in writing before you commit to anything. If the answer is that you do not need us yet, we will say so.
A named operator
Not a pool, not a ticket queue. One person on your account with a backup who knows it, and you have both names.
Nothing resold
Every discipline is staffed in house. Your account is never quietly handed to a fourth party you did not agree to.
Reports you can read
A weekly note in plain language covering what changed, what it cost and what happens next. Two minutes, not a dashboard login.
"XpertVA helped scale my Amazon business beyond expectations. Their understanding of eCommerce sets them apart."
Open roles
We hire people who have run a seller account, not people who have read about one. Send your CV and the account you are proudest of to [email protected].
- Senior Amazon operator Deep Seller Central experience across listings, cases and inventory. You will own accounts, not tickets.
- Web developer Shopify, Laravel and Next.js. You will build the stores and keep them fast.
- Customer support specialist Buyer messages and returns across Amazon, Walmart and Shopify, inside marketplace response windows.
- Marketing specialist Paid search, paid social and marketplace ads measured on blended acquisition cost.
Let us look at your numbers.
Thirty minutes with an operator who has run your marketplace. You leave with a written view of what is costing you revenue, whether or not you hire us.